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| Ordering Information |
| Orders may be placed by phone, fax or e-mail. Ordering hours are 8:00 AM to 5:00 PM, PST, Monday through Friday. If faxing an order, please include a daytime phone number. |
Pricing |
| We will do our best to maintain the current prices. However, due to the fluctuating prices of raw materials, pricing is subject to change without notice. |
Invoice Terms |
| Billing terms are net 30 days from the date of invoice for approved credit accounts. The minimum invoice amount is $50.00. |
Sales Tax |
| Washington State sales tax is required on all orders picked up or delivered in Washington unless your Washington tax exemption certificate is on file with our office. All other applicable taxes are the purchaser’s responsibility. |
Returned Checks |
| A $30.00 fee will be charged for any check returned to Washington Rigging& Supply. |
Freight Charges |
| All materials are sold F.O.B. Shipping Point. On orders 1,000 lbs Freight will have to be paid in advanced within the continental United States. Washington Rigging & Supply reserves the right to ship by the carrier of its choice. Any damage in transit or loss of freight is the responsibility of the carrier. Claims should be made directly to the freight carrier. |
Late Charges |
| A finance charge of 1.0% per month will be added to all past due accounts. Accounts with a past due balance are ineligible for additional shipments until the outstanding balance and finance charges are paid in full. |
Returned Merchandise |
| Our goal is 100% customer satisfaction. If merchandise needs to be returned, it must have an RA number. Merchandise cannot be returned without prior approval from Washington Rigging & Supply. Requests for returns must be made within 30 days of original receipt of goods. All returns must be in saleable condition. If the merchandise is being returned as a result of customer error, we will charge a 15% restocking fee plus any outbound and inbound freight charges. Custom cable assemblies and custom lengths of cable, wire rope, and chain are not returnable. |
